Please enable JavaScript in your browser to complete this form.Order Number *Reason for Return *DefectWrong ItemIncomplete ItemWas the damage caused by wear and tear or by any act of the customer contrary to manufacturer’s instructions? *YesNoIs it within 7 days? *YesNoPlease visit the nearest Service Center of your mobile phone Brand. Note that unit problem and costs will be assessed by the brand's service center. Find a Service Center near you! Please be reminded that wrong items may only be returned within 7 days upon receipt of the shipment. This policy is part of our Terms and Conditions upon your purchase. Should you wish to review, please visit our Terms and Conditions. Are there any physical dents or scratches with the unit? *YesNoWas the unit opened or altered in software or hardware by someone? *YesNoIf Yes, by who? *Service Center MeOtherPlease Specify Who *Is the product and all its parts accessories still complete with its original box? *YesNoPlease describe the unit problem: *Which of the items are incomplete? *Mobile PhoneBatteryCasingEarphonesChargerCord / ConnectorFreebiesOtherPlease SpecifyUpload Photo: Items or Box Picture * Click or drag a file to this area to upload. Upload Photo: Sales Invoice * Click or drag a file to this area to upload. Upload Photo: Logistics Tracking Click or drag a file to this area to upload. CONFORME:CONFORME 1: *I attest that all items I answered here are true and correct. *CONFORME 2: *I have read the Return Policy *MessageSubmit